1. Introduction
Welcome to Salakaar Auto. We are committed to protecting your personal identity and automotive assets. This policy outlines our clinical approach to data management, ensuring that your journey remains private and secure.
This policy applies to all users of our mobile application, website, and integrated ecosystem services (Finance, Insurance, and Garage network).
2. Information Archetypes
We collect data to engineer a seamless vehicle ownership experience. This includes:
Identity & ProfileName, Email, Phone Number, Profile Photo, and Aadhaar/PAN for financial verification.
Vehicle DNARegistration Number (RC), Engine Number, Chassis Number, Fuel Type, and Odometer readings.
Geo-Spatial DataPrecise GPS location to locate nearby Garages, Fuel Stations, and RTO zones.
Financial ProfileIncome range, Employment status, and Credit score for EMI/Loan eligibility.
Biometric AccessDevice-based fingerprint/FaceID data for secure application login (we don't store biometrics on our servers).
AES-256 Bit
The Digital Vault
Your vehicle documents and sensitive financial data are stored in a hardware-isolated digital vault. We treat your privacy like a national secret.
3. Business Utility
We process your data strictly for the following operational benchmarks:
- Service Optimization: To provide real-time service reminders in your "Garage" section.
- Entitlement Check: To verify CSD/AFD portal eligibility for defense personnel.
- Market Analysis: To provide accurate "Used Vehicle" valuations based on model trends.
4. Ecosystem Partners
To provide end-to-end services, we may share selective data with our verified partners:
Banking PartnersHDFC, SBI, ICICI (Only when you apply for Finance).
Insurance UnderwritersTo issue active policies for your vehicle.
Certified GaragesTo share your vehicle history for accurate repairs.
5. Digital Footprints
We use Cookies, SDKs, and Pixels to track user behavior within the app. This helps us understand which "My Mart" accessories are trending and allows us to fix bugs in real-time.
6. Your Sovereignty
In compliance with the Digital Personal Data Protection (DPDP) Act, you hold the following rights:
- Right to Correction: Update your RC or profile details anytime.
- Right to Erasure: Request "Permanent Account Deletion" to wipe your data.
- Right to Withdraw: Stop sharing GPS or Contact access via app settings.
7. Retention Policy
We keep your vehicle records as long as your account is active. If you delete your account, we retain minimal transaction data for 180 days to comply with financial auditing and legal requirements, after which it is permanently purged.
8. Grievance Officer
For any privacy concerns or data breaches, contact our designated officer:
Name: Mr. Prajwal G. (Legal Head)
Email: legal@salakaarauto.com
Address: Salakaar Auto HQ, Mumbai, Maharashtra.